Resources

October 20, 2010

Helping to Make It Better

Antioch University Los Angeles (Calif.) President Neal King is a participant in "It Gets Better," a video awareness campaign featuring gay adults saying how life for gay people gets better as they get older. King reflects on growing up in a time when gay people were thought to be ill or criminals. He offers a message of hope to gay youth as well. The campaign was launched in response to a recent string of suicides of gay youth such as Rutgers student Tyler Clementi. Its videos can be found on YouTube. King's video can be viewed below.

  

   

 

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October 15, 2010

Online in October

Check out these new Online Only pieces accompanying the October issue of University Business magazine:

All Mapped Out: Improving Your Tools for Managing Underground Infrastructure

An institution's buried infrastructure, incorporating water, wastewater, and stormwater systems, are relied on to maintain a smooth operation. However, many institutions have patchwork systems that are lacking in accurate maps and often require quite detailed information on their current condition. Anthony Catalano, senior vice president at Woodard & Curran, provides a strong source example with his firm's work with the University at Albany, State University of New York. This project's aim was to help  UAlbany better manage its underground assets, improve budget capabilities for routine operations and maintenance, enhance campus expansion/improvement planning and raise campus emergency response abilities.

Lessons from Corporate America: LMU Turns to Multivariable Testing

A corporate lesson hits a campus with a proactive approach. Learn how Lincoln Memorial University (Tenn.), a private institution with 4,000 undergraduate and graduate students, has employed a process improvement technique called Multivariable Testing (MVT) to improve both enrollment management and alumni fundraising. The brief piece highlights two recent experiments and the results of the areas in which MVT was applied.

Here's a reminder about viewing this insightful piece on cloud computing:

Working in the Clouds

Cloud computing has been getting its share of attention in higher ed as institutions are finding it as a viable solution for many technology needs such as web development. Nathan Gerber, Utah Valley University's director of web development services, describes the lengthy process undertaken by UVU's Web Development Services group in eventually adopting the cloud to save costs and improve operations.

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September 20, 2010

September Stories

Four web exclusives accompany the September issue of University Business magazine.

Colleges Reducing Food Waste and Greening the Earth

Campus dining services have been cutting food waste through measures such as instituting trayless dining or being smarter about purchasing. At the end of the day, though, food waste could still happen. Schools are finding creative solutions to handle it such as composting or donating leftovers to nearby charities. Penn State University student Allison Lilly reported on these different initiatives during her summer internship with Dick Jones Communications. 

Opportunity Knocks

More Americans are-and will be-heading back to school, thus putting administrators in a position to weigh how they should best take advantage of this significant enrollment increase. Where, exactly, should they position themselves? In her piece, Carol Aslanian points out four distinct markets she thinks are mostly like to provide the most growth potential. She is EducationDynamics' senior VP of market research and advisory services.

What University IT Can Learn From the Enterprise

IT departments constantly try to provide a strong balance between an open yet secure network. They also face complications when enforcing departmental policies as their respective institution tries to remain on the cutting edge of tech innovation. In some cases, this issue has led to staggering data breaches. H. Peter Felgentreff, president and CEO of NCP engineering, gives his recommendations on how to implement best practices to strengthen security.

Working in the Clouds

Cloud computing has been getting its share of attention in higher ed as institutions are finding it as a viable solution for many technology needs such as web development. Nathan Gerber, Utah Valley University's director of web development services, describes the lengthy process undertaken by UVU's Web Development Services group in eventually adopting the cloud to save costs and improve operations.

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August 20, 2010

Looking to the Future

Three web exclusives coinciding with University Business' July/August 2010 edition reflect on what the future of current topics or initiatives may bring, with the outcomes seemingly plentiful.

 - The Liberal Arts and ‘Back to the Future’

The recession does not mark the first time in history the value of a liberal arts education has been in question. It either shouldn't be cause for administrators at these respective institutions to make sudden changes to their mission statement. In their piece, Dickinson College (Pa.) President William G. Durden and Neil B. Weissman, provost and dean of the college, advise them to help the public better understand how this type of higher learning can help students in the real world.

- Training the Architects of The Networked Future

In the summer of 2004, George Mason University’s (Va.) Volgenau School of Information Technology and Engineering partnered with Cisco to sponsor a Networking Academy (the program provides students with networking and technical skills). Don Gantz, chair of the Applied Information Technology Department, describes how the program has established a strong partnership between public and private organizations with multiple benefits for students, the university, and the local economy.

- 10 Predictions for Campus Card Technology

Campus card technology is always evolving. Methods in use today could be gone tomorrow. Robert C. Huber, a campus card systems consultant, offers his insight on what's next in this field.

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July 14, 2010

Higher Ed's Help with Oil Spill Response

Since the BP Deepwater Horizon rig explosion on April 20, engineers and scientists from colleges and universities across the country have been getting their hands dirty with the Gulf Coast oil spill. They continue to give their time and expertise toward tracking the leak, developing cleanup methods, and monitoring the consequential damage on the region’s ecosystem. Here is a sample of various institutional efforts.

Conducting Research

About 14 scientists from The Institute of Environmental and Human Health at Texas Tech University have been collecting oil samples along the coast to for toxicology tests to determine the direction of oil is spreading and how organisms are responding to it, according to Director Ron Kendall. Crude Survival, a web-based journal, catalogs their efforts and acts as a media resource center. The institute is also working with the Caesar Kleberg Wildlife Research Institute at Texas A & M University-Kingsville to conduct surveillance of rookeries (breeding grounds for birds) and determine how vulnerable they are to contact with oil.

At the University of North Carolina at Chapel Hill, researchers from the College of Arts and Sciences have been examining microbes present in the Gulf’s waters to see how they might be helpful in cleaning up the oil.

In mid-June, two University of Iowa students and a UI engineering professor visited Louisiana for five days to see how to treat marshlands that have been heavily affected by the spill. The team is studying how much oil the coast's salt marsh can withstand before the vegetation dies and also will examine how to best speed up the wetlands' recovery should it die.

Marty Matlock, professor of ecological engineering at the University of Arkansas, has been working with a group of students to assess environmental damage and ultimately to develop recommendations for coastal wetlands restoration.

Three University of Connecticut scientists were among a select group of researchers convening at Louisiana State University in early June in Crude2 an emergency meeting to assess the spill’s environmental impact. They had also contributed in science-based efforts. Professor James O’Donnell, a physical oceanographer, helped to develop tools for the Coast Guard and NOAA to predict how the oil will be distributed at the ocean surface. Associate professor and chemist Penny Vlahos created a method for testing the oil’s chemical makeup in water samples.

Texas A&M University atmospheric science researcher Don Conlee and a group of students are taking air samples with a series of weather balloon tests in conjunction with the National Weather Service. The group was asked by the NWS to develop procedures and examine feasibility of weather balloon observations in the vicinity of the spill site. The weather balloon launches will help improve the operational forecasting efforts of the weather service.

Johns Hopkins University (Md.) scientists are collaborating with colleagues at the Baltimore Aquarium and the Mote Marine Laboratory to access what impact the released oil would have in Florida's Sarasota Bay if the spill were to reach the area's ecosystem. According to Edward Bouwer, the university's Abel Wolman professor of environmental engineering, the team will sample the bay's sediment, biota (living organisms), and water samples for background levels of oil so that they can monitor the oil spill's long-term effects. The work will allow them to do a before-and-after analysis to better define what the impacts would be.

Paul Edmiston, an associate professor of chemistry at The College of Wooster (Ohio), developed Osorb, a nano-material glass that can absorb organic compounds like oil, in 2005. Edmiston and employees of his company ABS Materials sent a unit to the Gulf on July 12 with a machine that is described as being capable of treating up to 100 gallons of sea water and oil per minute.

Getting Information Out

Higher ed institutions along the Gulf have been providing web-based information to keep the public up to date on information and efforts. Mississippi State University Extension Service’s website, MSUCares.com, has a section listing research-based information on disaster preparedness and response initiatives.

Tulane University (La.) students in a Geographic Information Systems class used open source software to develop an Oil Spill Crisis Map for displaying the impact of and the response to the crisis with reports from ordinary citizens. Folks can send in tips by text message, e-mail, and Twitter.

A team of researchers at the University of Hawaii at Mānoa have chartered a series of computer simulations to portray how the oil spill could possibly spread over the course of a year.

Louisiana State University's Media Center has a web page highlighting institution-wide initiatives such as a poster project run by art students and alumni, veterinarian instructors and students caring for oiled birds, and researchers studying the health impacts of Louisiana coastal residents.

Scholars and scientists at Florida's public and private universities belong to an Oil Spill Academic Task Force that is working in collaboration with the Florida Department of Environmental Protection. The website provides information on the task force, links to partners and other resources.

Course Subject

On campus, instructors are bringing the issue to their classrooms. The University of Minnesota will offer a fall course called “Oil and Water: The Gulf Oil Spill of 2010” centering on the Gulf’s history and ecology, the makeup of the Louisiana economy, and the impact of past oil spills.

Stephen MacAvoy, a biogeochemist and a College of Arts and Sciences professor at American University (D.C.), has been opening each session of his undergraduate oceanography class this summer with a discussion of the situation. The topic is also being discussed academically in economics, biology, and psychology courses at Harper College (Ill.).

Institutions can send their examples to Associate Editor Michele Herrmann at mherrmann@universitybusiness.com.

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June 15, 2010

June Reads

Three web exclusives accompany University Business magazine's June issue:

 - "Greening Your Dining Services"
Tying in with UB's Green 2010 section, campus dining services has been one area for institutions to adopt sustainable practices. "Greening" them doesn't have to be expensive. Grace Zarnas-Hoyer, president of Hoyer & Associates Inc., Public Relations and Communications, offers some tips from institutions managed by Parkhurst Dining for keeping costs low. She has clients in the onsite food service management industry.

- "Innovative Design Enhances the Post-Secondary Education Experience"
Can a campus's design stimulate student satisfaction? Officials at West Coast University (Calif.) recognized that a better campus experience could be a positive factor in recruitment, retention, and overall student success. They chose to work with Shlemmer Algaze & Associates (SAA) to renovate its Orange County campus with a $2 million dental clinic built to support WCU’s dental hygiene program. This decision ignited an effort that would ultimately incorporate each campus’s aesthetics, branding, and design. Rick Shlemmer, SAA's founder and principal, writes about WCU's progress and end results.

- "No Reservations: Transforming Hotels into Housing"
When there’s an opportunity to convert a hotel into student housing, should officials pursue it? A hotel building can be turned into a housing solution due to having similar amenities—including bedrooms, dining rooms, and bathrooms—found in traditional residence halls. It can provide an immediate solution when an institution is in dire need of quick housing due to a sudden spurt in enrollment before the school year starts. UB's Associate Editor Michele Herrmann spoke with higher ed administrators who have pursued such a conversion and give their take on how and why they did it. Facility experts offer their insight as well.

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May 17, 2010

Cleaning Up Your IT

CDW-G has compiled a seven-step “spring cleaning” checklist to help organizations such as higher ed institutions correctly and cost-effectively maintenance their IT infrastructure. They include:

1) Consolidate data center server and storage systems. Eliminating excess servers and storage equipment–or even entire data centers–can reduce energy and management costs. Blade servers can pack more computing power into less space, while server and storage virtualization can help allocate consolidated computing resources effectively, reducing excess capacity and costs.

2) Update, replace, or simply remove software and hardware that are no longer supported or way out of date. It is one thing to be frugal about replacements and upgrades, but organizations can take on high operational and financial risk by running systems so far past their prime that little or no support is available when they break down.

3) Review desktop computing for opportunities to improve energy efficiency. Opportunities to save significant money may be staring us right in the face: “Standing load” from unused computers or printers still plugged in; desktop computers and peripherals running around the clock when they don’t need to be; failure to make the most of the power management functions built into desktop operating systems. For selected operations, some organizations could consider thin client architecture, which saves energy and can also reduce application support costs and boost security.

4) Ditto for the data center. Power and cooling technologies have improved significantly, and blade server deployments tend to increase power and cooling requirements. If an organization has deployed new server and storage systems but still leans on the old power, cooling and management strategies, there are still more energy efficiency opportunities in the data center.

5) Make a tiered storage plan and make smart use of old systems. Reduce, reuse and recycle.  Match the investment in storage systems with the value and currency of the data residing on them, and de-duplicate archived data. For long-term storage of inactive data or just for an economical, periodic backup of current data, even old tape systems can still work well in many situations.

6) Capitalize on cloud and hosted/managed services offerings. For select software applications or hardware infrastructure, cloud computing and hosted or managed services can offer economies of scale, quality of support and convenience that many organizations would be challenged to match with internal resources. Outsourcing applications or facilities helps organizations de-clutter data centers. 

7) Streamline operations by updating security group policy and user group designs. Network updates can be painfully slow when one administrator is responsible for updating multiple groups and becomes a bottleneck. Streamline operations and free up time on both ends by updating the group policy design to grant access and rights to trusted users within major groups. Just be conscious that granting too many people access and rights to groups increases risk of data loss, so aim for an organized policy that balances productivity and security concerns.

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May 11, 2010

Cost-Effective Exclusives

Three new articles in the Online Only section of University Business magazine's website may vary by topic but they all touch on the importance of keeping costs in check. They accompany the May issue.

- " 'The Flu Shot' for Your Endowment"
Like the cold/flu season, no institution is completely immune to the fiscal effects caused by the economic downturn. However, the current times are not entirely to blame. Timothy C. Phillips, founder and CEO of Phillips & Company, a wealth management firm, writes that heavy losses for foundations and/or endowments can be just as much a result of poor decision making. Phillips defines three key factors that can lead to tragic financial mismanagement and what officials should do instead.

- "A Cost-effective Approach to Building University Residence Halls: Four Case Studies"
Getting a structural engineer involved early on in the construction of a residence hall not just helps with scheduling, but can also aid with cost-related decisions such as purchasing the appropriate building materials. Stephen Metz, the P.E. principal at Shelley Metz Baumann Hawk, a full-service structural engineering firm, tells how three Ohio universities and one college carried out this idea successfully.

- "Do Less with Less (Because we’re probably not going back to having more…)"
Budget cuts, increased workloads, and personnel changes are among the reasons for administrative departments having to take on a "doing more with less" business approach. Yes, Kent Sipes understands. In his piece though, he argues that this notion doesn't necessarily mean that an institution's valued customers, i.e., students, have to suffer. A communications and training consultant at CedarCrestone, Sipes suggests that perhaps a college or university can better serve them by behaving more intelligently. He explains what can be done.

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April 19, 2010

Study on Targeted Violence on Campuses

Following a June 2007 report on issues raised in the Virginia Tech tragedy, the U.S. Secret Service, the U.S. Department of Education, and the Federal Bureau of Investigation Friday released a study of targeted violence incidents on U.S. college campuses.
According to a media release, in total, 272 incidents were identified through a comprehensive search of more than 115,000 results in open-source reporting from 1900 to 2008. The study is being targeted to campus safety professionals who are responsible with identifying, assessing, and managing violent risk.
Its findings will be available on each agency's website: www.secretservice.gov, www.ed.gov, and www.fbi.gov. Or see here.

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April 06, 2010

April Fodder for Thought

Check out these three new web exclusives, accompanying the April edition of University Business magazine:

In his piece, Neal A. Raisman, a consultant on issues such as retention and enrollment, weighs in on current public opinion of higher education according to results in Public Agenda's latest report, "Squeeze Play 2010: Continues Public Anxiety on Cost, Harsher Judgments on How Colleges Are Run." Raisman argues how college and university leaders should pay strict attention to these notions and how they can correct them: with greater academic customer service.

With the recent passing of health care legislation, it remains uncertain to determine what specific affects will follow. So, for example, what does this win mean for college students? Bryan A. Liang, executive director, Institute of Health Law Studies, California Western School of Law, writes that this feat can only occur if institutions act to fulfill their fiduciary obligations and avoid suspect school health practices that benefit the school instead of the student. Liang, also co-director of San Diego Center for Patient Safety, University of California, San Diego School of Medicine, authors the report, “Crisis on Campus: Student Access to Health Care,” in the University of Michigan Journal of Law Reform.

With the third anniversary of the Virginia Tech tragedy this month, and the recent shooting at the University of Alabama-Huntsville, targeted violence has become a frequent issue of concern on campuses. Arnette Heintze and Matthew Doherty find that academic leaders don't realize there are cost-effective counter-strategies that minimize the risks of such a devastating event. The writers (Heintze, partner and chief executive officer at Hillard Heintze LLC; Doherty, senior vice president) advise on how to carry them out.

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